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Change from 0845 to 0345 numbers

In order to comply with Cabinet Office and Scottish Government directives which state “that public sector organisations must have a contact number that is included in consumer call packages and must cost no more than the cost of a local call” NHS Grampian will change all of their 0845 numbers to be 0345 numbers as of Wednesday 1st July 2015.

What are 0345 numbers?

0345 numbers and all other numbers starting with 03 are standard landline rate numbers used by businesses, government and other organisations.

Using 03 numbers instead of area-specific local landline numbers gives NHS Grampian more flexibility in handling incoming calls but does not cost the caller any extra.

034 numbers are non-geographic numbers that have been assigned by Ofcom to replace existing 084 numbers.


0345 number call costs

The cost to call 0345 numbers is the same as calling a normal local landline.

If your tariff or call package offers free or inclusive calls to landlines, numbers starting with 03 will be included in exactly the same way.

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(Site updated 06/07/2015)
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